Terms & Conditions


Online bookings and payments

All pre-paid Hotel bookings with Best Trip, must be paid in full price. Online payments can be made with Credit or Debit cards though CB Bank payment gateway.

In order to make a booking you must be at least 18 years of age and have the full legal capacity to make transaction. You undertake that the credit or debit card you are using is your own or that you are authorized to complete the booking with this card.

All online payments made on this website are directly processed by CB Bank payment gateway. As such, Best Trip does not retain any of credit card details that may be submitted by users of this website. The user agress that Best Trip not be held responsible or liable for any loss or theft of any credit card details, or any damages or losses that may be suffered by the user, as a consequence of the loss or theft of their credit card details.

Complaints

If you have complaints about Best Trip's service, you can contact our Customer Service team. We will be happy to help you. Please note that any complaints about the Hotel (rooms, services, facilities, standards, food, etc.) is matter for the Hotel itself.

Cancellation Policy
All pre-paid Hotel bookings with an accommodation provider, you accept the cancellation and no-show policy of that accommodation provider. Please note failure to arrive at the hotel booked by the user will be treated as a no-show, and no refund will be given. We recommend that you ensure you have read the cancellation policy fully before completing your booking.

*****If you wish to modify a booking, please contact our customer service by telephone or email. We will be happy to help you.

Additionally, please note that making your change request during the high season, period of high occupancy, during trade fairs, or during special promotions will normally be subjected to penalty charges being imposed by the hotel. In some cases, as solely determined by the hotel, the hotel will not permit changes for stays during such periods, or offered under special promotions.

No Refund Policies
Not refundable according to the regulation.

Service Fees and Taxes
These fees cover the costs incurred by Besttripmyanmar.com in servicing your hotel reservation. The taxes charge on Besttripmyanmar.com Special Internet Rate hotel transactions.

More information or questions?
We would like to thank you for visiting the Best Trip website. If you have any questions about these Terms, please contact us at info@besttripmyanmar.com.